Help & Support

Help & Support
Welcome to Beecsan Marketplace Support.
Beecsan Marketplace is committed to providing a safe, reliable, and user-friendly platform for buyers, sellers, businesses, and communities across Somalia and East Africa.
If you need help using the platform, have questions about your account or listings, or want to report a problem, our support team is available to assist you.


Contact Support
General Support
Email: support@beecsan.com
Business & Information Inquiries
Email: info@beecsan.com
Phone Support
+252 616023507
Location
Mogadishu, Somalia

Frequently Asked Questions (FAQ)
How do I create an account?
You can create an account by registering through the Beecsan Marketplace app or website using your phone number or email address.

How do I post a product or service?
  1. Log in to your account
  2. Click “Post Ad”
  3. Upload images and details
  4. Publish your listing

Is Beecsan Marketplace free to use?
Some services and listings may be free, while premium promotions or advertisements may require payment.

How do I contact a seller?
Users can contact sellers directly through the contact options provided in listings.

Does Beecsan sell products directly?
No. Beecsan Marketplace does not sell products directly. We provide a platform where buyers and sellers can connect and complete transactions independently.

How do I report fake listings or suspicious activity?
If you notice fraud, fake products, scams, abusive behavior, or suspicious listings, please contact us immediately:
support@beecsan.com
We review reports seriously to help maintain a safer marketplace experience.

How do I delete my account?
You may request account deletion: Requests are generally processed within 30 days.

User Safety Tips
For your safety while using Beecsan Marketplace:
  • Verify sellers before making payments
  • Avoid sharing sensitive personal information unnecessarily
  • Meet in safe public places when possible
  • Carefully review product details before purchasing
  • Report suspicious behavior immediately
Beecsan Marketplace is not responsible for transactions conducted between users and encourages users to exercise caution during all interactions and purchases.

Technical Support
Please contact us if you experience:
  • login problems,
  • app crashes,
  • upload issues,
  • broken pages,
  • or other technical difficulties.
Support Email:
support@beecsan.com

Business & Advertising Support
Businesses interested in:
  • advertising,
  • product promotion,
  • brand visibility,
  • or digital marketing support
may contact us directly for assistance.
Email:
info@beecsan.com

About Beecsan Marketplace
Beecsan Marketplace is a digital classified ads platform based in Mogadishu that helps buyers and sellers connect through simple and accessible online marketplace services.
We support businesses, entrepreneurs, and individuals by making online buying, selling, and promotion easier and more organized.

Contact Information
Beecsan Marketplace
Mogadishu, Somalia
Phone: +252 616023507
Support:
support@beecsan.com
Information: info@beecsan.com
 

Search for a city or select popular from the list
Click on the image to refresh the captcha.